Terms of Service

Introduction

Welcome to VelvetBound! These Terms of Service ("Terms") govern your use of the VelvetBound website and services located at velvetbound.com (the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

Please read these Terms carefully before using our Service. If you do not agree with any part of these Terms, you may not use our Service.

1. Definitions

• "Service" refers to the VelvetBound website and all tools, features, and functionality provided
• "User," "you," or "your" refers to the individual accessing the Service
• "We," "us," or "our" refers to VelvetBound
• "Content" refers to any text, manuscripts, images, or other materials you upload or create using the Service
• "Account" refers to your registered user account on VelvetBound

2. Account Registration

Eligibility

You must be at least 18 years old to create an account and use the Service. By creating an account, you represent that you meet this age requirement.

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

3. Acceptable Use

You Agree To:

• Use the Service only for lawful purposes
• Upload only content you have the right to use
• Provide accurate information when creating your account
• Respect the intellectual property rights of others

You Agree NOT To:

• Upload content that infringes on others' copyrights or trademarks
• Upload content that is illegal, harmful, threatening, abusive, or defamatory
• Attempt to gain unauthorized access to the Service or other users' accounts
• Use the Service to distribute malware or harmful code
• Resell, redistribute, or commercially exploit the Service without permission
• Use automated systems (bots, scrapers) to access the Service
• Circumvent any usage limits or access restrictions

4. Intellectual Property

Our Content

The Service, including its design, features, code, and documentation, is owned by VelvetBound and protected by intellectual property laws. You may not copy, modify, or create derivative works from our Service without permission.

5. Service Features and Pricing

Free Features

Some features are available for free, including:

• Manuscript Formatter (preview only for free tier)
• Budget Calculator
• ISBN Guide
• Story Bible (limited to 1 book for free tier)

Paid Features

Paid features include:

• Deep Story Analysis: One-time purchase per manuscript
• Formatter downloads: Requires Author or Pro subscription
• Extended Story Bible: Available with paid subscriptions

Pricing Changes

We may change our pricing at any time. Price changes will not affect purchases already made or active subscriptions until renewal.

6. Payments and Refunds

Payment Processing

All payments are processed securely by Stripe. By making a purchase, you agree to Stripe's terms of service.

Refund Policy

Due to the nature of digital services:

• Deep Analysis: Refunds available within 24 hours if analysis has not started
• Subscriptions: You may cancel at any time; no refunds for partial periods
• Technical issues: If the Service fails to deliver as promised, contact us for a refund

To request a refund, contact us at support@velvetbound.com.

7. AI-Generated Content

Our Service uses AI (Anthropic's Claude) to generate analysis and content:

• Ownership: AI-generated content (analysis, blurbs) is yours to use as you wish
• No guarantees: AI output may contain errors or inaccuracies; always review before use
• Editorial responsibility: You are responsible for reviewing and editing AI-generated content
• No liability: We are not liable for how you use AI-generated content

8. Disclaimers

Specifically, we do not warrant that:

• The Service will be uninterrupted or error-free
• Results from the Service will be accurate or reliable
• The Service will meet your specific requirements
• Any errors in the Service will be corrected

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid us in the past 12 months
• We are not liable for any loss of data, profits, or business opportunities

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless VelvetBound from any claims, damages, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you upload to the Service

11. Termination

By You

You may close your account at any time by contacting us. Upon closure:

• Your account will be deactivated
• Your data will be deleted according to our Privacy Policy
• No refunds will be given for unused subscription time

By Us

We may suspend or terminate your account if you violate these Terms or engage in conduct that we determine, in our sole discretion, is harmful to other users or to VelvetBound.

12. Changes to Terms

We may modify these Terms at any time. When we make material changes:

• We will update the "Last updated" date
• We will notify you via email for significant changes
• Continued use of the Service after changes constitutes acceptance

13. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the United States.

14. Contact Us

If you have questions about these Terms of Service: